I am writing to express my appreciation of the excellent, polite and friendly service I have received from Plus Property, particularly Maria from the Bansko Office. Maria sent details of properties via e-mail, so that I could have a
preliminary look, which assisted in maximising my time whilst in Bansko. Once I had narrowed my search, I came up with a definitive list of prospective properties. During my visit, Plus Properties organised the appointments, transport from Sofia Airport and hotel accommodation in Bansko. Plus Property showed me around all the properties I had requested to see as well as additional property, and at no time did I feel that I was being pressured to buy. Unfortunately, the vendor rejected my first offer on an apartment, but Plus Property saved the day by negotiating on my behalf, a price that the Vendor and I were happy with.
I am now a proud owner of a two-bedroom apartment in Bansko.
Thank you so much for helping with my purchase, I found that your service was very honest, speedy and very helpful and those of Elena as well. I would highly recommend your services.
Искаме да изкажем удовлетворението си от работата на брокера Мария Гранзова. На сайта на агенцията намерихме подходящия имот /след едномесечно търсене и огледи с други агенции/, с помощта на Мария постигнахме добра крайна цена и сделка в рамките на една седмица. Рядко сме срещали подобно професионално отношение дори и от софийски агенции.
I cannot recommend Maria at PlusProperty highly enough. I had been looking for property with several of the agents in Bansko and her service was different in the sense that she listened carefully i my requirements and matched them. That is very refreshing as often you are just bombarded with stuff the agents are trying to rid of.
Maria is wonderful to deal with and precise. She always replies in time and answers all queries. She simplified the process and made everything very easy and she helped me to secure the property i wanted in the face of fierce competition.
She seems very honest and straightforward and keen to secure her clients dreams for them. The agency clearly has a different ethos to others and i feel very happy with my dealings with them.
For a very fussy client like me, that says a lot!
Доволни сме от агенцията Plus Property Bansko и я препоръчваме на всички, които са решили да придобият имот в Банско или Разлог.”
Мария, още веднъж благодарим за добрата ни съвместна работа и желаем успех на теб и агенцията Plus Property Bansko!
Желаем вам всего самого доброго, пусть ваша деятельность развивается и дает замечательный пример взаимовыгодного сотрудничества.
Татьяна и Роман
Здравей Мария, мнението ми е доста добро, даже те препоръчах на някой познати, които може да имат интерес за закупуване на имот в Банско. И ако пак решим да купуваме или продаваме, определено ще се обърнем към теб. Това което най-вече ми хареса е,че си изключително мила и дружелюбна , лесно се общува с теб и няма никакво напрежение или недомлъвки. Дори и да е имало някой недоразумения, от твоя или от моя страна , са били напълно непреднамерени и се оказаха лесно и бързо разрешими. Сделката мина леко и бързо и доколкото виждам напълно коректно, въобще този път имаше голяма разлика от предната ни покупка с друг агент , който се оказа некоректен, и косвено ни създаде много стрес след сделката. Желая всичко добро и ще очаквам да се свържеш с мен, като е готов нотариалния акт.
Throughout the whole purchase procedure we had all the necessary information provided promptly and always in a professional manner from Plus Property Bansko.
Maria was dealt with smoothly and efficiently to enable a trouble free transaction,
I would recommend “Plus Property Bansko” highly a specially Maria our agent”
Mr & Mrs Bak
Good evening Maria
October 2016 (translated from Bulgarian – see original below)
Thank you for the correct cooperation we have received when choosing and buying a home in Bansko!
When you come to a good professional and person is going to happen without problems, even in Bulgaria.
Knowledge of the market and customer understanding leads to quick and good results, as we do.
Благодарим за коректното съдействие, което получихме при избор и закупуване на жилище в Банско!
Когато попаднеш на добър професионалист и човек нещата се случват безпроблемно, дори в България.
Познаването на пазара и разбирането на клиента води до бързи и добри резултати, както при нас.
We arrived home safely on Friday from yet another lovely week in Bansko and celebrated over the weekend the completion of our purchase of our apartment there.
Geoff and I would like to thank you for making the buying process painless and quick. You were always there to answer our questions, and what you didn’t know, you found out. We were very unsure and apprehensive about buying in Bulgaria, but having spent a lot of time with you looking at many, many apartments (thank you for your patience!!), and not being pushed into anything, we realised that you were primarily concerned with us getting what we were looking for. You are definitely not in it for a ‘quick sale’, and can be trusted to do the very best for your clients.
We would have no hesitation in recommending you to the most nervous of buyers. Thank you again and we look forward to meeting up for a coffee when we next visit for our first ski trip in January 2017. ”
“Have recently just sold our house with Plus Property Bansko with Cristian, can’t fault the service and help that we received during this process, everything went extremely smoothly and all the staff were very efficient and helpful, would definitely recommend.
Thanks again Raoul and Julie.”
“I wanted to write and thank all the team at Plus Property, Bansko. Especially Cristian.
They sold my property quickly and from start to finish kept me informed and updated as the sale proceeded. They even helped when it came to what paperwork was required and where it could be attested.
They have been truly professional in all their dealings and I would have no hesitation in recommending them.
” A big thank you to Plus Property, specifically Ciara who was with us from the start and is still helping and answering my inquiries after we purchased our first apartment in Bansko.
We came across Plus Property by chance while walking in Bansko, I guess we got lucky.
We never felt it was a business. Ciara did not save an effort in showing us properties and promptly responding to our inquiries although we told her that we are not buying and just gathering information. We ended up buying as she managed to get us a really good deal.
I highly recommend them. They are professional, caring and passionate about their work.”
“Plus Property was recommended to us by our property manager, along with two other agents. We decided to go with Plus Property exclusively in the end, because they were very responsive on email and knowledgeable about the local market. Ciara handled our sale from start to finish, and the whole process was effortless – we found a buyer within a few days, and the sale went through quickly and smoothly. Ciara was very friendly and professional.”
“I recently sold my Apartment in Bansko through Plus Property who had offered and then delivered excellent service throughout, they made the selling process so simple, from marketing my property, finding the buyer through to completing the sale, they even recommended what turned out to be equally excellent legal service through a local lawyer. I certainly recommend the team at Plus Property Bansko; Plus a special mention to my main contact ‘Ciara’ who kept me fully informed throughout the process.
My thanks to everyone at Plus-Property Bansko, simply great service,,,. “
Just a short note to say a big Thank you for the superb service I have received regarding the purchase of my apartment in Predela 2. From my initial contact with you, through to the signing of the documents at the notary, I can honestly say I have never had such a smooth path to completion. You and your team at Plus Property are both professional, caring and thorough in your approach to selling. I will certainly be recommending your service to friends and business colleagues. Once again well done.”
“Hi Ciara, Thank you so much:)
But thank you so much for everything!!!
I am so happy and satisfied from you and the agency that I will recommend it to all my friends!
Thank you again and looking forward to see you during the winter time in Bansko 🙂 We can have a coffee.
“Ciara and Property Plus have been brilliant from start to finish. I would have no hesitation in recommending them. Their communication, feedback and assistance made the whole transaction seem effortless, which I know it’s not. Thank you so much…”
“The service I received from Plus Property was first class. Everyone was very knowledgeable and friendly and they made the whole process straightforward and trouble free. I would have no hesitation of recommending their services!”
“Plus Property was recommended to me by someone who had successfully sold his apartment through them. My experience could not have been more positive. Ciara was friendly and totally professional and as good as you can hope for”.
“We travelled to Bulgaria looking for a property, not knowing the protocol. Ciara made it so easy, nothing was ever too much trouble. She showed us several properties, helped arrange the legal side of things and ensured the purchasing was quick and stress free. We cannot recommend Plus Property enough. Amazing company.”
Amy & Matt
“Really pleased with my new apartment in Bansko! Plus Property were great! They found me just what I was looking for and within my budget. They negotiated with the seller and arranged absolutely everything for me, including a legal representative. They made buying abroad really easy and knowing you are in safe hands with an agent you can trust is priceless! Highly recommend Cristian, Ciara and the team to anyone thinking of buying in Bansko. They are honest, efficient and professional.”
“We would definitely recommend Ciara and her company Plus Property, met Ciara in August ‘14 (while visiting Bansko) and she was so helpful, everything she said she would do, she did. Arranged viewings, got key from management at our complex. Then when we agreed on price of sale on 8th March, all we had to do was visit notary and get apostile. All completed on 27th March. Money in our account 1st April. That certainly was fast. Thank you so much Ciara. We really do appreciate everything. A job well done!”
Liz and Francis
“Thanks for all your help, having sold houses for many years, I have to say, you have been excellent, really appreciate you keeping us in touch with everything, Cheers Ciara”
“I needed to sell my 2 Apartments in Bansko, but had neither the time or the expertise to do it myself.
I contacted a trusted friend in Bansko for advice & was put in touch with Property Plus.
From the first prompt e-mail response to my query, the entire process was handled quickly & efficiently which resulted in a stress fee, highly satisfactory outcome for me.
Ciara kept in constant touch with me via e-mail, arranged a lawyer to handle the POA & all legal aspects, made sure that all outstanding taxes, fees & charges were paid (& negotiated a substantial reduction in my Management fees!)
Everything was taken care of for me & all I had to do was visit the Bulgarian Embassy to arrange for my POA notarization & supply my Bank Account details to receive my funds!
The entire process was completed in a matter of weeks, with no effort on my part, & was worth every penny!!
I cannot praise this Company highly enough & would definitely recommend them to anyone who needs a quick, efficient & stress free selling experience.”
December 2014 (translated from Polish – see original below)
“When buying real estate we met with a reliable, professional service from Plus Property in Bansko. Vladimir and Ciara sought out for us a number of property proposals, from which we chose the one that met our expectations 100%. Hand in hand with honesty goes well kindness and patience. This applies to the first phase, when together with my son we find the perfect place in only a few days, then they did the preparation for purchase phase! Ciara and Vladimir prepared in great detail the process of buying an apartment by us from Poland. Thank you. We recommend this company with a pure heart!”
“Przy zakupie nieruchomości spotkaliśmy się z rzetelną, profesjonalną obsługą ze strony Plus Property w Bansku. Osoby z nami współpracujące, Wladimir i Ciara, wyszukali dla nas wiele propozycji, z których wybraliśmy jedną, spełniającą nasze oczekiwania w 100%. W parze z rzetelnością idzie również życzliwość i cierpliwość. Dotyczy to fazy pierwszej, gdy razem z synem w przeciągu kilku dni poszukiwań znaleźliśmy odpowiednie locum, jak również przygotowania do fazy kupna-sprzedaży! Ciara i Wladimir przygotowali w najdrobniejszych szczegółach możliwość zakupu apartamentu przez osoby z Polski. Dziękujemy. Polecamy tę firmę z czystym sercem!”
“We began looking for a property in and around Bansko in May 2014. We were unsure of exactly what type of property or the location. As such we contacted a number of agencies and initially focussed our search at the Pirin Resort.
We then decided to visit Bansko for a week in order to review a selection of properties. It was at this point we linked up with Plus Property simply through a’ Google’ search. We received detailed advise on the logistics of getting around, where to stay etc along with a range of property options. Our contact was Ciara O’Kane who looks after the English speaking clients. Our initial advice was very open and Ciara genuinely sought to understand exactly what we were looking for and the associated advantages and disadvantages of the different property types and locations.
We reviewed properties with Plus Property and other agencies and then decided to only use Plus Property as we felt their advice was unbiased and they were seeking to match the expectations of both the buyer and seller.
We were supported on all the property visits and any subsequent questions were promptly answered.
We left Bansko with a short-list of two but did not make any offers initially. After a short period back in the UK we decided to make an offer on a 3-bedroom apartment in the ski area. Plus Property managed the negotiations and we successfully secured the property. During this process there were a number of queries with regard to the exact property details and what was included – these were again resolved quickly, and no question was dismissed accepting that we did not understand the detailed purchasing process.
After agreeing the purchase price we then needed to get detailed advice on a whole range of issues – money transfer, legal advice and representation, building works, insurance, – all those issues you need advice on wherever you buy a property but when it’s abroad you have no idea where to start. Throughout the process we were given sound advice and always choices.
We finalised the property purchase some 4 weeks later and we are very happy with our purchase.
Plus Property is a business that is efficient, listens to your concerns and gives you sound advice.
Above all when you buy a property abroad you need to find an agent you can trust – we learnt to trust Ciara and I would recommend Plus Property without hesitation.”
“We have been using Plus Property and Cristian, for several issues ongoing in Bansko.
The purchase of an apartment there through Plus Properties was simple and professional. Cristian also has another business, Black & White Properties, and he is overseeing the repair of St David’s, a 96 apt complex which we bought into before the economy crash, when our developer just about lost everything, and it was flooded just before completion.
I am currently chairman of the owners group involved in the repairs, and have many dealings with Cristian.
I believe him to be an honest and direct business person, and Jeff and I use him for all our needs out there while we are here.”
Jeff & Marija G
“Super deal with Plus Property in Bansko!
Good, honest, professional people!
Bansko is the most beautiful town in Europe!”
“We were very satisfied with the service provided by Plus Property Bansko. The staff were extremely helpful with very good local knowledge helping us identify easily the property which met our requirements. The whole process from beginning to end was very well managed and we felt our interests were being taken care of. Also, very much appreciated the after sales support. We would have no hesitation in recommending Plus Property”
Alex and Lena,
С удоволствие ще кажа, аз и съпругът ми сме с отлични впечатления от теб и твоята работа по отношение на точност, професионално поведение и подходящи оферти.
В частност това се отнася и до агенцията, за която работиш,така че бихме ви препоръчали и на други клиенти.
Translation of above:
My husband and I are with excellent impressions from you and your work in terms of accuracy, professional conduct and appropriate offers.
In particular, this applies to the Agency for which you work, so that we recommend to other customers.”
Your services have been impressive throughout the process. My property was only marketed with you for a short period (2 weeks) before the offer. This offer was formalized and processed through to completion with no complications and you have assisted with my queries promptly at every stage.
As a result I would be happy to recommend you services.